Privacy and Cookie Policy

This policy was last updated on 24th of June, 2023

Vanessa Naumann is committed to complying with the General Data Protection Regulation and the Data Protection Act 2018. Looking after the personal information you share with me is very important, and I want you to be confident that your personal data is kept safely and securely and to understand how I use it to offer you a better and more personalised experience.

I have published this notice to help you understand:

  • how and why I collect information from you

  • who I share your information with, why and on what basis

What your rights are

If I make changes to this notice I will update you on my website and by sending you an email notification. You will be deemed to have accepted the terms of the Privacy Policy on your first use of my Site following the alterations. I recommend that you check this page regularly to keep up-to-date.

Decode with Sound or Vanessa Gabriela Naumann is the data controller of the information you provide.

Should you have any questions about this policy please write to me at decodewithsound@gmail.com

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

“My Locations” Includes: Online channels: www.vanessanaumann.com, my booking portal at Squarespace Scheduling, email communication, zoom calls, social media; offline channels: in-person sessions (anywhere I give treatments).

“My Site” Refers to www.vanessanaumann.com

“Account” means a member’s account required to access and/or use certain areas and features of my Locations

“PersonalData” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to me via any of my Locations. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection

Regulation (“GDPR”);

“Me, my” refers to Vanessa Naumann.

When do we collect your personal data?

  • When you create an account at any of my Locations

  • When you purchase a product or service at any of my Locations or apply for concession pricing which requires proof of age, job seekers, student or disabled status.

  • When you book a service at any of my Locations or ask to be added to a waiting list for a service

  • When you visit me center to attend a class

  • When you redeem a gift voucher at any of my Locations

  • When you engage with me on social media

  • When you download or install one of my apps

  • When you contact me by any means with queries, complaints, send me your CV for a job application or complete an application form for one of my workshops or retreats

  • When you enter prize draws or competitions

  • When you choose to complete any feedback requests or surveys I send you

When you’ve given a third party permission to share with me the information they hold about you

What data do I collect and how do we use it?

Depending upon your use of my Locations, I may collect some or all of the following personal and non-personal data:

Data Protection says that I am allowed to collect and use your personal data only where I have a proper reason to do so. The law says I must have one or more of these reasons:

  • Contract – your personal information is processed in order to fulfil a contractual arrangement e.g. to place an order or book a class.

  • Consent – where you agree to us using your information in this way e.g. for storing your payment card details.

  • Legitimate Interests – this means the interests of Vanessa Naumann in managing my business to allow me to provide you with the best products and service in the most secure and appropriate way

  • Legal Obligation – where there is statutory or other legal requirement to share the information e.g. when I have to share your information for law enforcement purposes.

Content Privacy Policy

All purchases of Vanessa Naumann’s content, packages, including a la carte workshops, programmes or memberships, are meant to only be viewed by the purchaser and cannot be shared with others. Sharing of login credentials is strictly prohibited and as a company we track IP addresses, login history & location, and profile history for suspected breaches of this policy. All purchased content including written, video, & audio is only available to view by logging in with your registered account credentials and cannot be copied or downloaded to a personal device for viewing or listening offline.

Upon purchase all customers acknowledge that they have denied the right to facilitate the use of the workshop material in private one-to-one sessions, either professionally or personally, with clients or others, for monetary gain or otherwise.

Additionally, purchasers agree not to teach the workshop content to others in any way, to groups or individuals, professionally or otherwise, for monetary gain or otherwise. Purchasers further agree not to post any text or video presentations of Vanessa Naumann’s material, or demonstrations on the internet, or other electronic media.

Violations of this policy are considered unlawful and Vanessa Naumann reserves the right to take legal action in cases of misconduct.